Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Terms of Service Contact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Email
contact@petflowai.sbs
Phone
+1 249-302-3423
Address
1555 Rue Grand Trunk, Montreal QC H3K 1L6
General inquiries
Contact details for privacy-related inquiries are provided in this section.
Contact Page

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as name, email address, and pet information to enhance user experience and provide relevant services.

The categories of data collected depend on how users interact with our services.
Sources of data

Sources of Data Collection

We gather data through user registrations, device usage, and feedback submissions.

Data is received directly from users or generated through service interactions.
Cookie types

Types of Cookies Used

We utilize essential, performance, and functionality cookies to enhance user experience.

Cookies vary by purpose and may be session-based or persistent.
Cookie controls

Cookie Management

Cookies help us improve our services by analyzing user behavior and preferences.

Users may adjust cookie preferences through browser settings at any time.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Users may submit requests to exercise their rights, and we will process these requests accordingly.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant updates to this policy via email or through our website.

Material changes to this policy are communicated through appropriate channels.

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Data Sharing with Partners

We may share data with service providers who assist in our operations under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal Disclosures

We may share personal data with legal authorities when mandated by law or to protect our rights.

Disclosure to authorities occurs only when required by applicable law.